D R.

I was sent the wrong product. The product I was sent was After Bite Advanced which contains as the active ingredient - Sodium Bicarbonate (Baking Soda) 5%. I had already received this product in error from another online manufacturer. What I ordered from the OTC Superstore was pictured on the OTC Superstore website, and the Active Ingredient is Ammonia - 3.5% Counterirritant.

I contacted OTC Superstore twice via email and once left a message at the number provided on the website asking how they would like to proceed. Specifically--could they provide the correct product? If not please could they credit and provide instructions on returning the product sent in error? I never received any response from OTC Superstore. Glad I didn't buy anything too expensive. It is a shame. They describe themselves as a small family business. I'll stick with Amazon.