I was extremely skeptical of SeatGeek along with the Reseller Ticket Network Direct or TNDirect (including another subsidiary called Ticket Galaxy).
I was wrong-- the service was amazing. I ordered 2 VIP tickets for a show, and Ticket Galaxy was all over it. They reached out to the venue to setup the Will Call without problems.
I did run into an issue where our parking pass was not included at Will Call, however Ticket Galaxy immediately provided a refund for the cost of the parking.
I will absolutely use SeatGeek and TNDirect again in the future.
Drew