I will never buy a watch here again. I've been trying to purchase a Rolex watch for a gift for weeks. The first watch never got shipped because it was damaged and no one ever notified me. I had the most difficult time when trying to make a new order to replace it. Customer service is extremely unhelpful. I was charge for a watch that was never going to ship and still no one is helping me make a replacement order. Never buy from Tourneau.