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Douglas O.

Contributor Level

Total Points
86

1 Review by Douglas

  • Neighbor

4/27/23

I listed on neighbor.com for over a year and had good renters and flaky ones as well; overall experience is no better than using Craigslist for free. Forget about neighbor.com's claim that they provide "protections". The major problem with neighbor.com is that they try to limit communication between you and the prospective renter by blocking phone numbers and blanking certain text in the messages that you send through their platform. I get that they want owners to collect payment through the neighbor.com app, but they stifle business by choking communication between owners and potential renters to arrange for viewings and to negotiate rental amounts.
Recently, I got creepy passive aggressive messages from neighbor.com asserting that I was going around the app, when I was doing no such thing. After a few of these incidences, neighbor.com completely lost my trust and I am much happier with my alternatives. Neighbor.com needs to let go of their insecurities and build trust in users if they want to do well as a company. If the company has an inviting platform, people will use it. For now, use Craigslist for free.

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Douglas Has Earned 6 Votes

Douglas O.'s review of Neighbor earned 6 Very Helpful votes

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