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What a scam! Return policy is draconian and buried in the policy form. Could not get customer service rep and when finally went through a recording said "Goodbye" and line went dead. No response to complaint form or email, and finally customer service line had a live person answer. Since the return of item was not related to damage (the $1600 faucet ordered was not compatible with the style of our new sink) they absolutely refused to issue return or any refund. No exceptions and their suggestion was to "You will just have to sell it on Craigslist or something."
Ds W.'s review of eFaucets earned 3 Very Helpful votes
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