I can't think of anything more important, or personal, than your email address. It's literally your home base online. You rely on it to communicate with friends and family, business contacts and as an ID card when registering to websites.
If you're like me, you've probably got a ton of important emails saved in your email address. But what happens when that email address is no longer accessible? That's something many GMX users end up experiencing, me included.
I've been a proud GMX user since around 2010 after I decided Gmail didn't respect my privacy and after some public comments they (google) made about privacy online. So I set out looking for an alternative that allowed me to access my mail from a local email program.
I found GMX and fell in love and promoted GMX and recommended it to all my friends. It was a breeze to set up and I really liked their spam protection. However, my love affair with GMX would end bitterly.
More than once, my email account was blocked. I contacted their customer support and was told my account would be unblocked. This happened twice. I wasn't told why, but I took the precaution and changed my already strong password.
All was good until recently. Now my account is blocked, and I'm told it will remain blocked. From their email to me:
"We have forwarded your request to unblock your account to our security department and it was determined that the account in question will remain blocked.
Please note that this is a decision made by our abuse department and we do not have further information we can provide to you."
Fantastic. Not only will my email remain blocked, but I don't even get an answer as to why.
And this is why you should use GMX at your own risk. For no reason what-so-ever your account can be blocked and you'll be left out in the cold. If you do make an account, make sure you keep local backups of all your email!