Thumbnail of user duncanw62

Duncan W.

Contributor Level

Total Points
160

2 Reviews by Duncan

  • Uphold

4/2/24

Firstly, Uphold have the highest fees I've seen, they are extortionate, and they apply them at multiple places, making themselves richer and us poorer.
Next, their support is hopeless, it's slow and mostly computer generated replies.
For these reasons I moved my crypto to Cryptopay, much lower fees and much faster support from friendly humans.
It seems Uphold didn't like this as they now want a ton of info about my transactions including source of funds, relationship with myself and more, and they want supporting documents, or they might limit my account!
Enough is enough, I tried to close my account but even that is not simple with upload no, you need a zero balance, but my balance is too low to withdraw.
Uphold, if you read this, please just close my account and give any remaining balance to a children's charity
Everyone else, do yourself a favour, avoid Uphold, go to Cryptopay or a similar exchange, it will save you money and stress!
It seems that since I added a review on another review site, Uphold too exception, they have suspended my account, and are conducting a review into my account during which time my funds are frozen! You really could not make it up could you? They have just had a rather strong reply to their email telling them exactly what to do with their review, and once again telling them to close my account and to give any remaining funds to charity or put it towards training customer services!

Service
Value
Quality
  • Currys Ltd

8/16/22
Verified purchase

Had a Logik L300CFW20 chest freezer a few months ago. Bought specifically as it was advertised as for outbuildings, great, I need it for my shed.
Recent heatwave made me wonder if there were any limitations, so decided to check, and lo and behold find in the manual that the operation ambient temperature of a outbuilding chest freezer sold in the UK is 10-43 degrees Celsius. In our shed, in the heatwave it was over that much, which would therefore mean the freezer is working harder, costing more energy!
When a freezer is outside, under 10 degrees it may cause a build-up of ice or reduce the viscosity of the oils used to lubricate moving parts. Any of these may result in compressor failure or malfunction resulting in a costly repair.
Contacted Currys via Twitter support, not interested at all, and basically told to get lost!
I guess they have my money, so don't care. Shame, spent a lot with them over the years, well, NO MORE!

Tip for consumers:
Dont

Service
Value
Shipping
Returns
Quality

Duncan hasn’t received any votes.

Duncan hasn’t received any thanks yous.

Duncan doesn’t have any fans yet.

Duncan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sandrah2996
sandra h. reviewed Uphold
4/12/24

My worst experience of all time is dealing with Uphold. I lost a lot trading with them, plans...

Thumbnail of user daranyk
Darany K. reviewed Uphold
11/15/23

Total scammers. AVOID! Got my account banned for querying where my referral money was. Had my...