Firstly, Uphold have the highest fees I've seen, they are extortionate, and they apply them at multiple places, making themselves richer and us poorer.
Next, their support is hopeless, it's slow and mostly computer generated replies.
For these reasons I moved my crypto to Cryptopay, much lower fees and much faster support from friendly humans.
It seems Uphold didn't like this as they now want a ton of info about my transactions including source of funds, relationship with myself and more, and they want supporting documents, or they might limit my account!
Enough is enough, I tried to close my account but even that is not simple with upload no, you need a zero balance, but my balance is too low to withdraw.
Uphold, if you read this, please just close my account and give any remaining balance to a children's charity
Everyone else, do yourself a favour, avoid Uphold, go to Cryptopay or a similar exchange, it will save you money and stress!
It seems that since I added a review on another review site, Uphold too exception, they have suspended my account, and are conducting a review into my account during which time my funds are frozen! You really could not make it up could you? They have just had a rather strong reply to their email telling them exactly what to do with their review, and once again telling them to close my account and to give any remaining funds to charity or put it towards training customer services!