I ordered the Lowry Cuff Band in Chestnut with black clasps for the Apple Watch. The company over sold these bands and offered me an alternative in Whiskey & Nickle.
I obliged as the watch was a recent purchase and I desired a leather band, however the product I was met with did not work out of the box and had two defects.
One being the bottom clasp: It did not lock into the bottom of the watch and would slide through making it dangerous to use.
Second being the retaining ring: It had a terrible patch up job that seemed someone did just to get it out of the door. I can feel the heavy thread and poorly aligned leather under the band.
I reached out to the company via website and email seeking assistance; to which I have received none. I have however received an additional promotion on their iPad cases.
I was looking forward to conducting business with PQ as I enjoy leather accessories, however given the quality and care I have received, or the lack there of, I personally suggest looking elsewhere.
Independent retailers could do better than this.