This is a very dishonest and disreputable retailer. They treat customers unfairly and have horrible Customer Service! I will never order from them again and I advised everyone that reads this to do the same! If anyone thinks this is a friendly site must be smoking something and should share it.
Hi D Y., we're sorry to hear this! Newchic always considers customer as first priority. We would like to escalate your case to our senior customer service agent. Please contact us with the details of the issue by email to vipservice@newchic.com.