Thumbnail of user ecjones2002

elerick j.

Hampton, Virginia

Contributor Level

Total Points
80

1 Review by elerick

  • GrouponGoods

8/28/23

They have horrible customer service. Selling big club memberships that don't work. Then when you try to get a refund they take you thru 10 steps to get your money back and say they don't give refunds or Groupon bucks to make another pirchase anymore. Give you the run around until you just give up. DO NOT BUY FROM THEM

Tip for consumers:
Customer Support is the worse. You can't talk to a live agent. You have to email and they rwapond that no one is available. Then they reply at 3 - 4 am when you are definitely asleep.

Products used:
Big retail store memberships

Service
Value
Returns
Quality

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