Ed C.

I ordered a 12V power supply for overnight delivery as it was needed immediately. When I did not receive it, I called 3 times the next day before I got an answer. I was told it would arrive a day late. When that didnt happen I purchased one elsewhere.

I finally received the item over a week later and after I stopped payment on the credit card. I was informed by SolidSignal that I would have to remove this Dispute in order to receive a refund. I returned the item and removed the Dispute.

It has been almost 3 months now without my refund. Solidsignal will not answer my requests. Not only am I out the purchase price of the item but the overnight shipping charges and the return shipping charges.

I guess they showed me.

We purchased floor/ wall tile for our bathroom floor. There was even a picture of the tiles on a bath floor on Houzz. When the contractor opened the box and discovered they were too thin, we notified Houzz. They have refused to accept a return because it has been longer than a month. I have used the proper tile and am now stuck with these even though most of the order is not even opened.