Ed E.

I put my iPhone 6 pus on the counter to do dishes. When I was done I picked it up and noticed that the screen shattered... Thankfully I bought a policy from Esurranty for my former phone and transferred it to this phone. I went online, made a claim and the next day I had my phone repaired at the apple store by my house. They sent me a reimbursement check the next day and now my phone works just like new. The claims rep was very helpful and even offered me a loaner phone if I wanted to send my phone in for repair. Thankfully they also offer apple store repair so I chose that option. I have recommended esurranty to my family and now I recommend them to you. This is a first class company that stands by the golden rule. Customer satisfaction!

They make it look easy to get computer insurance but you should really read the fine print. Getting a repair is next to impossible unless you are willing to fork over the money first and wait to be reimbursed. Getting someone on the phone to update you on a claim is almost out of the question. They have my money now but they will never get my money again! Horrible customer service and claims service!