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Drew E.

Auburn al

Contributor Level

Total Points
80

1 Review by Drew

  • GolfEtail

7/8/23

I placed an order for a set of irons through their eBay store. 4 days later they said they made a mistake on the price and should have charged me more. Instead of just honoring the price that I bought it for they told me to cancel my order and they would give me a whopping 8% discount off the price they said it should have been. The difference in the price I paid and the price they were going to "discount" it for was $350. Also, the "discounted price" they were offering me was the same price they had it regularly listed for on their website and the same price I could buy it at other retailers. Needless to say I was no longer interested in the clubs. On top of that I get a message saying that the "buyer" requested to cancel the item (which I didn't) and because of that I can not leave feedback for the seller on eBay (hence why I am here to vent). I messaged saying I wanted the product that I bought but that message was ignored. Overall poor customer service and because of this I missed out on a different eBay listing that was a much better deal than this turned out to be. If they would have either honored the price that was agreed upon or at least gave a worthwhile discount to make up for it then we wouldn't be here, but here we are and I am still without clubs. Take your business to someone who owns up to mistakes and doesn't just have the customers take the fall for them.

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