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I paid for MMR Boost with duo queue and had to chase the person to help me to boost.
The person who was going didnt show so I sent an email to the website and didnt have a reply finally I was able to start the program the pro player lost 3 games that reduce my MMR and next day didnt contact me. I asked for refund and they told me they can only pay 50% in in spite that my MMR got decreased and had only one session so far. The company provide assistance on their website John service is very helpful. It's sad that other members on that website dont have same quality standard.
I select that company due the high review rate on this website but on my personal case It was not great The Company told me that I would receive 50% of my total payment in the next 4 hours.
I confirmed they refund half of my payment.
I summary I lost MMR and lost half of the payment service. Don't recommend to use this service
Tip for consumers:
Stay away from that website
Products used:
mmr boost
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I had wanted to order some MMR boost and this is the message i got from the support: such...
I placed an order for the Battle Cup and had confirmed with two individuals that it was feasible....
Dear Order Number (4188)
Thank you for taking the time to provide feedback on your recent experience with our Dota 2 DUO Boosting. We're sorry to hear that you were not satisfied with your experience, and we want to apologize for any inconvenience or frustration that you may have experienced.
We take all feedback seriously, and we would appreciate the opportunity to address your concerns. If you could provide us with more information about what went wrong, we would be happy to investigate and work towards a resolution.
Please don't hesitate to reach out to us directly at admin@mmr-boost.com if you would like to discuss this further. We value your feedback and appreciate your business.
Best regards,
Admin