Edie t.

I have been buying and selling on Listia. For over a year! I mainly sell beads and jewelry making supplies and I turn around my credits and buy all sorts of things for my family! I have purchased gifts, toys, clothing, craft supplies, and many many gift cards at Listia.com. I actually funded a large portion of my Christmas shopping with gift cards from Listia this year. I have occasionally had difficulty with individual users, but there are always bad apples out there... but the site itself is GREAT! Thanks Listia!

Paperbackswap.com is an excellent site to swap your gently used books! Users post their books by ISBN, then other users request the book using a first in first out method. A book request is sent to the owner of the book, who then mailed the book off to the requester. In return the sender receives one credit which allows them to order a book from another member.

Overall paperbackswap.com is an excellent place to find affordable reading material! I highly recommend it!

The GOOD: The actual process of bidding and winning or using Buy It Now is GOOD! It's called "entertainment shopping" for a reason. I enjoy the process, and win often enough to make it worth it for me. I like their bids rewards system too! It's good fun!

The BAD: When I originally joined in early Nov. I had a couple of problems. I got through by phone and had EXCELLENT customer service. Lately... the phone number no longer gets you through to a person and the e-mail system takes FOREVER! They say 48 hours for a response... try at least a week before you get a response, if you are lucky. The responses I finally get are polite, but not really helpful.

The UGLY: Long, long, long waits for items to come in the mail. I won things over a month ago that have NOT shown up. I have given up on getting things in time for Christmas. I hope they come eventually. There are many many complaints about this all over the internet.

The bottom line... from all my research I have learned that this company has grown exponentially over the past few month. This is NOT good. They grew too fast and can't keep up. Customer service has suffered, website stability has suffered, and shipping times have suffered. They really ruined their excellent reputation with a bad decision.