They are very on professional and it's a scam website. Stay the hell away from them. I have been waiting for a response for the pass month and ½. Till today I have not heard from anyone for over a month. This is a very large scam website that should be close.
No one should be purchasing from them and the authorities should look into this issue as they are stilling from customers. Any way you have been warned to stay the hell away from them and any of their products as it is all a big fat scam. You have been told.