I was interested in a Black Roughneck Juvenile and asked about it's temperament in their chat app, no reply. The next day, Sunday, went ahead and pulled the trigger and bought the animal. A short time later I asked if they could hold the shipping until the next Monday, no reply. Two hours later I get an email that the animal has been shipped. Received the animal that Tuesday morning and the animal was seriously undernourished and obvious in distress. Wednesday morning it was dead. Buyers beware!