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Ed O.

FL

Contributor Level

Total Points
80

1 Review by Ed

  • RockAuto

4/4/24

I ordered some parts last Friday and I paid for expedited shipping to receive all by Wednesday. The parts came from different places and shipping companies and as now Thursday 1:33 pm I am still waiting for some parts. They should refund at least a percent of the shipping as wasn't arrived on time like they said in the payment process and I lost my appointment that was for today at 9am. They have no customer service and when you select the parts to let them know that arrived late, they have an automatic response to keep the parts for later ‍‍no other option to ask for customer service representative or get a partial refund. 4/5 stars.

Products used:
Shock and Strut

Service
Shipping

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