Called to get the substantial balance on a gift card my daughter gave me just over a year ago.
They had no record of it!
Finally got an email a day later that it had been "found" and promised to send me a new card with the appropriate balance.
After waiting a week and no card I called and got a total run-around, telling me the card had been sent. Checked email, including spam, and no card. Not sure what to do now.
STAY AWAY FROM TJ Max and Sierra Trading Post gift cards!