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Nordstrom's shipping "LSO" repeatedly screws up. Left my package by the curb this time instead of covered porch. Fortunately got home early enough to get it off grass before rain started. Nordstrom Customer service has tanked, and complaints get no results. After 25+ yrs shopping there, I'm about done.
Tip for consumers:
I have been a loyal Nordstrom customer for over 30 years. However, the continual degradation of customer service for Nordstrom & Nordstrom Rack is causing them to lose customers like me (and others based on reviews). This LSO shipping service they use is irresponsible, and lazy. On a prior order their deliverer caused property damage that I reported to Nordstrom, who told me there was nothing they could do, while LSO promised to call back with a solution, but never did call.
Products used:
Assorted clothing
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