Edward C.

Horrible experience at Furniture City. Bought my furniture two months ago. It was delivered yesterday, April 2nd. Some of the delivery drivers entered my home without wearing masks. Out of 10 pieces, one is still on back-order, one was missing, three were damaged needing to be replaced and one could not be assembled as the hardware needed was missing. Moe at Furniture City in Mission Viejo informed me today that nothing could be done and the piece will not be assembled for another 10 business days to order the hardware? Further, the piece I ordered was purchased from Ashley's Furniture? Several employees told me these things happen and I should take it under consideration. I should expect my furniture to b e damaged and unassembled? Attempted to speak with someone at their Corporate Office and was told they do not have one. I asked where does their leadership work and no response. Finally, I was told Furniture City does not inspect the product before being shipped to the home. Do Not Shop at Furniture City!