Their platform is often delayed and you think you have won, only to find out that you have not. Try to use an auction that does not go through them. If you want to find out what an item sold for in the past, they charge you and continually make money in the future from your sale but refuse to give you any info even though they may have made thousands from you. I am tell my auctioneers that I do not want my sale price to be given to them in future