edward m.

Purchased a real hair wig from this company. What i recieved looked nothing like the wig i ordered and had no lace front advertised in their discription. I emailed customer services and included photographs of the wig and requested a return address and a refund. I had a reply from Lucy asking me to keep the wig as they would not be able to resell it and offered to send a stock wig as compensation and requesting 20 GBP to cover shipping cost. I declined and again requested a refund.the next email suggested i wash and comb it and try it again and offered me a 10GBP in compensation. After many more emails requesting a return address and refund i have recieved replies offering silly amounts of compensation and offeres to remake the wig if i send them more money. I am still sending emails and the replies from Lucy are beginning to look like copies of emails they have already sent. I am no longer sure i am addressing real person. This is a company without scruples or any moral code. PLEASE DO NOT BUY ANTHING FROM THIS COMPANY THEY SHOULD BE CLOSED DOWN!