So, almost 2 weeks ago, I got one of those living social/open sky emails I normally just ignore. But low and behold, this time I saw something that tickled my man parts. It was a picture of Mario on setting that resembled a psp. Being a Nintendo cuck, I was instantly intrigued. Also, I had credits (hahaha $#*!ing worthless) and a coupon (even more worthless, like my nipples) which marked it down from $135,089,658,973,234 to $24.99... that's a great deal. So I ordered a portable hand gaming system that is supposed to have tons of games... and I waited. My first tracking update said "regional weather exception." So I thought "that's cool, it's snowing." 2 days later it said "in transit to destination." I saw it was coming from Brooklyn and I thought "sweet, I'll have that monday." So I waited.
On Monday, no game, tracking said "in transit to destination."
On Tuesday, no game, tracking said "in transit to destination."
On Wednesday, no game, tracking said "in..."
Well you get the point.
So I thought this was weird, that's when I realized sky net must of taken over Open sky.
You can't call them, the phone service is disabled.
You can't email them, they reply with robots.
It was only after a series of one sentence, profanity laden, emails that I got a reply from Aaron F. He told me he'd reach out to the merchant.
Still nothing happened.
I repeated my daily insulting emails.
Yesterday they finally replied again and said they had 10 business days from shipping before they refund and if the merchant doesn't ship or contact them, I'll get a refund.
So that brings us today, apparently at 9 days, 23 hours, 59 minutes and 58 seconds my item left a postal facility in flushing. Right under the wire. I still don't have my item and I'm pretty sure I could of one arm hopped to my house and back 4 times in the time it took this package to get to Flushing.
I know it's not nice to wish harm on retail folks, so I only wish mild EBola on them, you know, the type you can recover from.
In summation, slow, crap service, and still no item. I'll leave another review when I get it.
Hi Edward! We are sorry to hear that your order is taking longer than expected to arrive. OpenSky hosts thousands of different shops and each merchant fulfills their own orders, but we are always happy to help with any issues that may arise. Also, while our system will send an auto-acknowledgement email when you submit a support ticket, which will generally include some information that may help, a member of our Customer Love team will also respond as soon as possible, even if you do not follow up with a profanity laden message. Regardless, we will certainly continue working with you to ensure your order makes it to you safely.