Ordered 3 pairs of shorts as a gift with next day shipping. It's now 4 days later, order status us "unfilled". I have tried to get assistance thru their chat box, unanswered every time. I have sent 4 emails requesting an update, every single one has gone unanswered. At this point at least send a courtesy, hey, we are experiencing delays and working on your order still. Their marketing strategy should have been my tip off to the level of maturity and incompetence I'd be dealing with