Why haven't you refunded my money yet? It's been over 2 months... too many lawsuits? What hope, if any, is there on getting resolution to the myriad of issues with this company? Is the U.S. Attorney General taking any action to shut down this money thieving sorry excuse for tech service? This is will be my third web site filing a complaint and the next step is filing with my state's AG. I can't believe they STILL post a Better Business Bureau accreditation symbol on their web site. Talk about FALSE advertising!