Wine Insiders has a nice selection of wines and some very nice wine special offerings. Their shipping carrier, however, is FedEx Home, a subsidiary of FedEx Ground, comprised of lazy independent contractors. I would not recommend this wine merchant if you reside in an apartment building and are without means of picking up. Wine Insiders' Customer Service is not helpful in resolving shipment issues with the carrier, but they issue a prompt refund to the customer once FedEx has returned the shipment to their warehouse.
Hi Eileen,
Thank you for taking the time to send us your feedback. We sincerely apologize for the inconvenience. Please reach out to our customer service team for assistance in resolving this concern. Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.