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I wanted to leave a positive review and, although phone staff made a serious effort to help, supervisor did not support my return of $70 bean bag cover in spite of my purchasing 3 bean bags ($600) and wanting to purchase a different bean bag cover. Final purchase. NO EXCEPTIONS! Not any single exception possible. You would think as a large company they would be generous. Not even close. Overpriced, not exceptional in any way. Never getting my business again.
Tip for consumers:
Customer service is miserly approach.
Products used:
Bean bag.
Eileen R.'s review of Pottery Barn Teen earned a Very Helpful vote
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Empty.
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