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I purchased a MX500 via iFixit.com for my 2019 iMac as an upgrade to the HDD. That purchase was completely November 2022, it's now July 2023 and the MX500 is failing. When I reached out to Crucial (Micron) for a replacement they didn't offer advanced replacement. How is someone supposed to capture their data if they have to ship the old hard drive back first. I offered to submit a credit card to hold the charge in case I didn't ship back the old one and was met with resistance. I asked to be escalated and was told it wasn't possible, without being transferred to anyone else.
Products used:
MX500 for now, hoping for replacement.
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