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I have been waiting on a call for more than 6hrs to resolve my locked account issue. I couldn't even get a chance to talk to a support guy who can explain the issue.
Every day I have to call them and they will put me on a line to the security department which never responds. If you have money in Tangerine bank consider it can be taken away from you anytime.
Tip for consumers:
Beware beware beware! No customer service, in case of any issue, they will lock your account and your money is lost.
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I called, because my app was not working, and asking me to call a 1- 866 - 826 - 4375. So I...
30 minute to 1 hour wait times on average. Calls drop 50 % of the time. Customer service...
