Elena B.

I bought 2 dresses that were not at all accurately described. Had to send back for credit. Now I have $50 credit unable to use because as an account holder you cannot receive any discounts they advertise! And the items they have at listed prices are wayyyy overpriced.

I purchased a workout set (bra and leggings) from WISKI ACTIVE, and they were not cheap. The company brands itself as located in the UK but in reality it's in China. The set came and it does not fit. I'm size XS in Athleta, 4 in Lulu so purchased Small. What came was not small, but more like XS or XXS. I contacted the company immediately, and after a few emails where I had to submit forms with pictures, I got "approved for return". Imagine my surprise when they told me I have to mail it to China, and at my own expense. The postage regardless of a courier for an individual, and not a business, I'd prohibitive and is by $20-$45 more than what paid for the clothes. I'm going to take a loss on this, but hopefully whoever reads this, takes note of the returns/exchanges issue.

I ordered lenses in 11/3/21 with an understanding that the company will reimburse for the inflated prices via rebate. It's 5 months later and I don't have my rebate. Multiple contacts with the company result in "you need to wait". Filed BBB complain and just got an email that the company has not responded to them either. Absolute scam of a company.