I quite Gwynnie Bee two years ago when I had a job change and moved to another city. Come to find out, two years later, I see that they had been taking money out of my account this entire time. Of course I was furious at them but more at myself for not noticing it on my bank statements for so long! I tried reaching them by email and then someone by the name of Clark reached out to me and they are refunding my money that I never used and the customer service on the phone was so outstanding. For a company to say on the phone that they pride themselves in treating their customers with respect and wanting them to love the service and then refund 2 years worth of payments just blew my mind! I will forever be a Gwynnie Bee fan and will probably start their services once again. I loved it when I got the outfits but love them even more now! Thank you Gwynnie Bee for being the great company you are! You have my highest recommendation!