All the features you see on the website are not "remote access" as they claim. It requires backup and is not live which means if your child is in danger they can delete the data and you will never know if they are truly safe.
They claim it works for android/iphone which is BS.
Customer service team is horrendous, app couldnt be downloaded on the mobile > app couldnt be used on desktop "synchronization fails" consistently despite following all instructions. Asked me to re-install, tried and failed. Tried on another laptop and another device also failed.
Final solution they gave me is "get you child an android phone instead of an iphone"
WELCOME TO HELL. Biggest scam and now we know why they don't have google reviews. My mistake for being trusting of the fake reviews they have on their website.