I got completely scammed out of a lot of money. I ordered something in October and a month later after I had attempted to reach the seller several times because there was no tracking information, the site later said the seller's "store does not exist". I emailed Dhgate to request a refund and they tried to tell me the order had been delivered, which it definitely had NOT. I got scammed out of more than $60
Hello Elizabeth B,
Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
You can also contact our customer service directly with more details like the order number, or your account information through this link:
https://www.dhgate.com/helpbuyer/helpcenter.html#pu1812_helptop-contactUs
Regards,
Joy
Customer Service Center
DHgate.com