Elizabeth C.

Tip for consumers:
we’s in Vero Beach, This rating system does not have a low enough star to rate, the should have the POS rating system. I ordered kitchen cabinets, three months to get the cabinets, due to the incompetent store associate, once cabinets arrived and scheduled for install, the wrong cabinet size for the sink base was ordered. No response after numerous emails and phone calls about replacement, going on two weeks now. Sales Associate lied about the replacement date. Furthermore, there was no cabinet

Products used:
we’s in Vero Beach, This rating system does not have a low enough star to rate, the should have the POS rating system. I ordered kitchen cabinets, three months to get the cabinets, due to the incompetent store associate, once cabinets arrived and scheduled for install, the wrong cabinet size for the sink base was ordered. No response after numerous emails and phone calls about replacement, going on two weeks now. Sales Associate lied about the replacement date. Furthermore, there was no cabinet shelf hardware, so shelves are still not in place. Thirdly, upon trying to use the Lazy Susan, the shelf doesn’t spin. Quality is not a word in Lowe’s vocabulary. I’ve still to receive a response for when this job will be complete going into 4 months. Is like to publicly call out the Associate Robb Dunn, due to the incompetency of this complete debacle. This is the biggest mistake of any home improvement project I’ve done. Still no dates on order fulfillment and completion of a project. Recommendation: NEVER use Lowe’s. I’ll NEVER shop there again!