Most people trust companies enough to act right and so customers are not expected to have to do their due diligence first first. This is a company that takes advantage of this in its fullest. You will never receive the items you purchased, you won't get a response about your requested refund, and you will never be able to get into contact with support. Two months after my order was placed I received a tracking number and that number was inactive for several weeks. I never received my order or any communication from them and I am extremely unhappy that this company still exists. They lack any existing customer support but claim to have an email for all issues.