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I ordered a bed in August it took almost 2 months to deliver the it was missing a box, it should have been delivered in 3 boxes. It came in 2. I was offered an refund weeks ago and there has been no communication since. I have sent follow up messages no response. I understand there is no phone number to contact them but to not respond to customers is the worst form of customer service. I have been left without a bed and over $400 out of pocket. I'm devastated
Tip for consumers:
Customer Service is non existent, if you have months to waste chasing them for answers or resolution
Products used:
Incomplete product
Elizabeth L.'s review of OZSALE earned a Very Helpful vote
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They frequently post items for sale with deep discounts, once your order is submitted and paid...
Thank you Elizabeth for your review and I am sorry for the experience. Please let me know the order number you are referring to for me to check further? Thank you