Elizabeth S.

Decided to try PBN. Usually order through Amazon, with a rolled canvas that's in a nice sturdy box-which is included in the seller's original packaging…this is before it's put in another box by Amazon, and then mailed. This wasn't the case. The company claims they're in NY, yet their product ships from China…. BY BOAT! It took weeks to get to me, and when I tried to contact them multiple times during my wait, their phone number and website didn't work. FF to when I finally received my product. It wasn't shipped with anything protecting the edges. No box or hard cardboard. The edges were completely ruined and wrinkled, and the paints were halfway dried up. There was also no sample pic to use for reference when painting, as all other sellers have included. When trying to reach out for a refund, and to explain what had happened, I got no one and nowhere. This company is a fake and they're scamming people. DO NO BUY FROM THEM! Worst experience ever!