So so disappointed. Spent nearly £3000 on a Chanel bag that was in awful condition when said it was "very good". Just complete lies. When I opened it the parcel the Chanel duster bag it came in was obviously fake. I then opened one of the pockets to find A USED TOOTHPICK! I was disgusted, they promise items that are clean and ready to use. For them to not of found this clearly shows they didn't even clean or check the bag let alone authenticate it. I shouldn't of trusted this website I'm so disappointed. After a year of saving up to buy my mum a present I am distraught. I'm hoping someone will get in touch with me because this has made a horrible year even worse.