I ordered 40 picture holiday cards from Shutterfly about 8 days ago (which included the photo) but just received them, which DIDN'T include the photo. I spoke with a customer representative *******610) who said he was unable to give me the correct cards without charging another $75 (he'll give me shipping free this time). The confirmation emails don't include what the cards should look like. I won't be using Shutterfly again.