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ELLEN F.

Contributor Level

Total Points
82

1 Review by ELLEN

  • Shutterfly

11/30/23

I ordered 40 picture holiday cards from Shutterfly about 8 days ago (which included the photo) but just received them, which DIDN'T include the photo. I spoke with a customer representative *******610) who said he was unable to give me the correct cards without charging another $75 (he'll give me shipping free this time). The confirmation emails don't include what the cards should look like. I won't be using Shutterfly again.

Products used:
Going to Walgreens

Service
Value
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ELLEN Has Earned 2 Votes

Ellen F.'s review of Shutterfly earned 2 Very Helpful votes

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