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Ellen H.

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1 Review by Ellen

Booking.com

  • Booking.com

“Inaccurate information about the location of the hotel I booked with them.”
12/23/16

Booking.com said the hotel was 1/2 mile from my location so I booked, drive the 1/2 mile only to find out that the one they advertised was actually 15 minutes away, downtown. Not the convenient 1/2 mile they stated on the Internet. I cancelled within an hour due to the misinformation and received a message that I would be charged anyway. Country Inn & Suites policy states that I will be charged one night if I cancel. I'm still trying to find out if Booking is planning on charging my credit card. Their misinformation just created a hassle I didn't need. Don't trust too quickly!

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