Great customer service. I loved the handwritten note. I had heard rave reviews about the product. So far I've tried two flavors – the cherry chocolate and lemon. The first, which I was expecting to love the most, felt very seedy. It was great for a seed bar but still a seed bar. I really enjoyed the lemon a lot... and for some reason it didn't seem quite so seedy. Looking forward to trying the rest. My goal is to find something I like as much as non-health food options, which I know it's tough but it would be amazing.