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My experience with this company is extremely disappointing! Please do not order any books from this company! On December 25th, the status of my order from 5 weeks ago showed "Shipment returned to shipper". When I contacted the customer service, the agent named Rachelle informed me that she would order a replacement copy which would be shipped in approximately 3 weeks. This would be satisfactory enough. However today, I received another email from them saying They're sorry to let me know they are unable to fulfill my order of the item, and have issued a refund. Very poor customer service! They are totally SCAM! I am also suspicious of their 5 star ratings on trustpilot.com as most of them appear to be fake.
Elvan A.'s review of BookDepository earned 4 Very Helpful votes
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I made two separate orders and none of my book has arrived. When I read reviews, it seems to be...
Never received my book, and the company won't refund or replace my purchase. Customer service is...
