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I can't review their eyeglasses, because I never received them. I can review their "Customer service" between Twitter, instagram, email, and chatting through their website I sent over twenty communications over the course of a week after being notified my glasses were stuck in customs. I sent them what was required. They asked for my SSN and said they were dealing with it, then I received the notification it was being shipped back to China. When I reached out after being told they were going back, I get a bot answer saying if I didn't provide documents to customs, I don't get my items. Don't trust them. Don't waste your money. SCAM
Tip for consumers:
Don't use TIJN
Products used:
None
I ordered a dress on 7/31/18 and still haven't received it. I have emailed them twice and they just say it's being made in bulk and will be rushed out soon. I bought it specifically for my friend's wedding which has come and gone and I'm worried that when I receive it, it might not fit. They have emailed me back in a timely manner, but I'm just very frustrated. We live in a world of two day shipping with Amazon and it makes everything seem like a lifetime. I still hope the dress will come soon.
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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I really liked the glasses that came to me, but the earpieces were way too large/long. They do...
Firstly, the glasses are ugly. Good photography with ads, but glasses are horrible. Poor quality....
We do apologize to keep you waiting so long.
It's peak season now, our warehouse need to pack up over 20000 items every day and ship out over 6000 packages. As a result, there's not enough time to prepare the orders.
Due to delay, we've offered free express shipping instead of standard shipping.
We have urged the shipping department to package and send the items as fast as they can. We`ll also let you know the tracking number once the order is shipped.
Thanks for your patience.
Best Regards
StyleWe