Absolutely no response to customer service emails. Had to hound their Instagram team for any response. Made an order and after two weeks it hadn't been sent - after relentlessly messaging them on Instagram they sent an email to say it had been shipped. Another two weeks goes by and the order has now been cancelled. Clearly they never intended to send the item. PLEASE DO NOT USE THIS COMPANY. Considering how much money it costs to purchase their items, customers deserve a better price experience than this. Abysmal customer care.