Emil B.

Only the customer service is from USA. The suppliers are from all over the world.
Secure? For who? Not for customers since anyone can supply. (I will message ingame all the customers whom orders I filled thanking them ingame for buying currency from mogs, hoping that they will get suspended and they will start harrasing mogs as well).
Not for suppliers since they are a bunch of scammers. Most likely they are running something like a ponzi scheme.

Dependable? No way, or not for suppliers as well. All they can say regarding payments " My manager knows, he will do it ASAP" (Everyday the same thing for past 2 months). PS: THey don't have a manager. Mark didn't even notify the other operators of his lies.
Competitively prices = The highest price on the market. They are supposed to pay the suppliers 1/3 of that price with a BIG delay. I'm still waiting for the payment for the orders that I filled in december. (I guess interest is in order for those $).
Slow delivery time for wow, tera, swtor and gw2. On suppliers page I can see the same orders staying open for a couple of days if the customers are lucky, or more if they are unlucky. And this will only get worse since people will stop supplying mogs.