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Terrible. I've been a member for about two years. I always remember to skip the month to not be charged the $39.95, but this month I forgot. Since I have I have never forgot I figured the "credit" would be the same as money. WRONG. Can only be used for items prices $39.95+ and only if the order is above $39.95. Any sales or "final sale" items are not elligible for the money they took from your account. I was told the charge is "unbreakable."
Also regarding returns, if you do not do so within 30 days there is nothing you can do. No credit, no refund, nothing.
So disappointed, but as soon as I spend my $40 I'm DONE. Lost a customer
Emilyanne R.'s review of JustFab earned a Very Helpful vote
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Hello EmilyAnne,
We’re sorry to hear about your recent experience with JustFab and we would love the opportunity to make it up to you. A member of member service will contact you shortly.
Best,
Samar