I was very excited to use this program making a wonderful slideshow for my family after the loss of several family members. I spent a huge amount of time on this, downloading a song to play along and everything. I finally completed it tonight only to find out that in order to use my own song I would have to pay over $30. So I decided to use it without music, and I still am not allowed to download the video onto my own computer without paying $60! After all the work I have done I am extremely frustrated. It is a website that runs great, and I would have considered paying for it if it had not been advertised as a 'free' site, which it apparently was not. Very bad business!
Hi Emily, I apologize for the confusion of our Premium memberships. We try and detail the features of each membership both on our website and inside the application. In order to use your own music as well as download the slideshow to your computer you would indeed need the Premium DVD membership which is $64.99. If you had upgraded already to the WEB membership which is $39.99 you wouldn't need to pay the full price of both, you'd only pay the difference. I don't want you to miss out on your slideshow so I've gone ahead and sent you an MP4 file in Full HD of your slideshow so that you can save it to your computer. Let me know if I can do anything else for you! veronica.gomez@kizoa.com