I've read on here of someone else experiencing the same issue of them some how obtaining my CC information and charging my account! It has happened now 4 times! I was able to reach them via e-mail and they refunded the first $9.99 but now like clock work, they've hit my account 3 more times for the same amount every sunday around 7:30pm. I've reached out to my CC company and will also be filling a complaint with the BBB regardless if I receive a complete refund or not. Prior to this I had never heard of this company nor have I ever clicked on their website so I find it odd that their servers have obtained my information and will continue to fight to make sure it doesn't happen to anyone else in the future! Fraudulently charging someone's account is a crime and doing so more than once demands repercussions!
Hello, Emily!
We're so sorry that you encountered this issue - we never want to make such a negative first impression. We'd like to make it up for you. Please, reach out to us with a request at care@eat-fit-mealplans.com, or, alternatively, if you have already contacted us via email, please send us a 6-7-digit code from the auto-reply here.
This way we will locate your messages and get back to you shortly.
Kind regards, Team Eat&Fit