- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Ordered a beautifully made suit from the UK to ship to the US. Measured using my exact measurements and their sizing guide. Suit FELL OFF of me. I loved the suit so much, I bought it 2 sizes down and ordered right away. Wrote to customer service voicing my re-order and sizing concerns. Rep emailed me back a RUDE email stating they have "never received sizing complaints" (... I'm sure) and that I should just return the outfit on my own dime. Is this how we treat loyal customers? I now have to pay international shipping for a bogus sizing chart?
Emily N.'s review of River Island earned 2 Very Helpful votes
Emily hasn’t received any thanks yous.
Emily doesn’t have any fans yet.
Emily isn’t following anybody yet.
Empty.
I returned a pair of sandals in January using River Islands return portal. It was confirmed as...
I have been a long time customer of river island. Recently I had an order left in an unauthorised...
